Effective Date: 28-11-2025
Website: https://natureskinusa.com/
Email: contact@natureskinusa.com
This Privacy Policy explains how Nature Skin USA https://natureskinusa.com/ collects, uses, and protects your personal information when you visit or make a purchase from our website.
1. Contact Information
If you have questions, require more information about how we handle data, or want to make a complaint, you may contact us:
- Email: contact@natureskinusa.com
- Website: https://natureskinusa.com/
2. Information We Collect
We collect different types of information to operate our website effectively, process orders, and improve your experience.
A. Device Information
Purpose:
- To load the Site properly on your device
- To analyze browsing behavior and improve website performance
How collected:
Automatically through cookies, log files, pixels, tags, or web beacons.
Personal Information collected may include:
- IP address
- Browser type and version
- Time zone
- Device identifiers
- Pages or products you view
- Search terms
- How you interact with the Site
B. Order Information
Purpose:
- To process and deliver your order
- Communicate with you
- Screen for fraud
- Send order confirmations
- Provide customer support
How collected: Directly from you during checkout.
Personal Information collected may include:
- Full name
- Billing address
- Shipping address
- Email address
- Phone number
- Payment information (no credit card data stored by us)
C. Customer Support Information
Purpose: To assist you with inquiries, complaints, or product-related questions.
Personal Information collected:
- Name
- Email address
- Order details
- Any information you voluntarily provide
3. Minors
Our Site is not intended for individuals under the age of 13. We do not knowingly collect information from children. If you believe a minor has shared personal data with us, please contact us so we can delete it.
4. Sharing Your Personal Information
We share information only with trusted third parties necessary to operate our business:
- Payment processors (e.g., Stripe, PayPal)
- Shipping carriers
- Analytics tools (e.g., Google Analytics)
- Email service providers
We may also share information to:
- Comply with legal obligations
- Respond to lawful requests
- Protect our rights
We do NOT sell or trade your personal information.
5. Behavioural / Targeted Advertising (If Used)
If we use advertising tools such as Google Ads or Facebook Pixel, they may use cookies to deliver personalized ads based on:
- Your browsing behavior
- Your interaction with our website
- Your purchase history
You can opt out of targeted advertising:
6. How We Use Your Personal Information
- Process payments
- Ship and fulfill orders
- Communicate with you
- Improve website performance
- Detect and prevent fraud
- Provide marketing (only if you opt-in)
7. Data Retention
We keep your information only as long as necessary, unless you request deletion.
Examples:
- Order records: retained for legal/accounting requirements
- Messages: kept until resolved
You may request deletion anytime at contact@natureskinusa.com
8. Do Not Track Signals
Because no industry standard exists, we do not change our data collection practices when your browser sends a Do Not Track signal.
9. Cookies
Cookies help us:
- Remember your preferences
- Improve your browsing experience
- Track website performance
- Analyze user behavior
You may disable cookies in your browser, but some features may not work properly.
10. Security
We use industry-standard security practices to protect your data. However, no online transmission is 100% secure, and we cannot guarantee absolute protection.
11. Changes to This Policy
We may update this Privacy Policy periodically to reflect:
- New features
- Legal requirements
- Business updates
The updated date will always be shown at the top of this page.
12. Complaints
If you have concerns about how we handle your data, contact us:
Email: contact@natureskinusa.com
Last Updated: 28-11-2025